Privacy Policy

1. Introduction

Altus Group (“Altus”, “we”, “our”, or “us”) is committed to protecting the privacy and personal data of our clients, partners and website users.

This Privacy Policy explains how we collect, use, process and protect personal data when you interact with our website or services.

Altus operates in Mauritius and may provide services to clients located in multiple jurisdictions. We therefore aim to adhere to applicable data protection laws including the Mauritius Data Protection Act 2017 and relevant international data protection principles.

By using our website or engaging with our services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following categories of information:

Personal Information

• Name

• Contact details (email address, telephone number, address)

• Professional details

• Identification information when required for compliance

Corporate Information

• Company details

• Shareholding structures

• Corporate documentation

Technical Information

• IP address

• Browser type

• Device information

• Website usage data

Information may be collected when:

• contacting us through the website

• submitting forms

• engaging our services

• communicating with our team

3. Purpose of Processing

We collect and process personal data for the following purposes:

• responding to enquiries

• providing corporate and advisory services

• compliance with regulatory obligations

• conducting due diligence and KYC procedures

• improving website functionality

• maintaining client relationships

We process personal data only when there is a legitimate legal basis to do so.

4. Regulatory Compliance

As part of our professional obligations, we may be required to collect and process personal data in order to comply with:

• anti-money laundering regulations

• know-your-client procedures

• international compliance frameworks

• regulatory reporting obligations

Failure to provide required information may prevent us from providing services.

5. Data Sharing

We may share information with trusted third parties when necessary for the provision of our services, including:

• legal advisors

• banking institutions

• regulatory authorities

• professional partners

• compliance providers

Such sharing occurs strictly within the scope of professional and legal obligations.

We do not sell personal data.

6. International Data Transfers

Given the international nature of our services, personal data may be transferred to service providers or partners located outside Mauritius.

Where such transfers occur, we take reasonable measures to ensure appropriate safeguards are in place.

7. Data Security

Altus maintains appropriate technical and organisational measures designed to protect personal data from:

• unauthorised access

• disclosure

• alteration

• loss

Despite these measures, no system can guarantee absolute security.

8. Data Retention

Personal data will be retained only for as long as necessary for:

• regulatory compliance

• legal obligations

• legitimate business purposes

Retention periods may vary depending on applicable laws.

9. Your Rights

Depending on applicable law, individuals may have the right to:

• request access to personal data

• request correction of inaccurate information

• request deletion where legally permissible

• object to certain types of processing

Requests may be submitted by contacting us using the details below.

10. Contact

For any privacy-related enquiries:

Altus Group
Unit 103, First Floor, Building 6 Quartier Des Serres | Domaine de Labourdonnais 31803 Mapou | Mauritius
Email: nicolas.kerambrun@altusgroup.mu